Bespoke + Contact Us

For general enquires please contact

info@northpolarbear.co.uk

To request a personalised or bespoke order
please contact us via email at:

bryony@northpolarbear.co.uk
 

Care Instructions + Returns

• To keep your leather accessory in top condition avoid getting wet or stretching.
• Fur products may shed during the first few uses, this is because the fur has been freshly cut so may be loose.
• To clean, wipe with a soft cloth made damp with warm soapy water and pat dry.
• As with all leather products, leather will soften and wear over time. You can gently moisturise your leather goods with specialist leather moisturiser.
• If your item has been personalised do not rub or scratch the embossing. 
• For t-shirt care instructions please see care label.
• Enamel Mugs are dishwasher safe and lead free.

If you are not completely happy with your North Polar Bear item we offer a 28 day returns period for unused products. Please note, if your item has been personalised it cannot be returned. However, we can offer exchanges on faulty or damaged personalised items.

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